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Orbit Energy is a joint venture of Australian based Energy Global Investments and US-based Genie Energy. The company started supplying electricity and gas to UK households in 2018.
A five-year deal has been signed with Shell Energy which means that Orbit Energy should be able to maintain stable prices for its customers. The company promotes itself as a low-cost energy supplier but it is not the cheapest energy supplier available.
Although Orbit Energy is an online-only energy supplier it does not offer an app for account management. Customers can manage their accounts via Orbit Energy’s website and all customer support is conducted via email.
Only offering customer support via email rather than via the phone, Orbit Energy is well thought of by its customers, with the vast majority of online reviewers being positive about the company.
The firm sells 100% renewable electricity, and gas that is 100% carbon offset. BP, which has a 24% share in Pure Planet, buys all the renewable electricity and carbon offset gas on its behalf.
17 days switch (Normally 21 days)
Shell energy supply all our power and gas, which means we can always offer you secure, competitively-priced, energy.
No call centre. Customer support is via email only
Accepts pre-payment meters and Economy 7 customers
You always get our best rate on the day you sign upBecause we review our energy daily, we guarantee you’ll get our best available rate the day you sign up.
No Exit Fees
Variable and Fixed tariffs